KAWASAN DC20-C1 WIRELESS SERVICE CALL SYSTEM

(DC20 Central Display Unit + C1 Service Call Button)

PRODUCT INTRODUCTION

In businesses such as cafés, restaurants, pubs, and clinics, slow service or delayed staff response can negatively affect the customer experience.

The KAWASAN DC20-C1 Wireless Service Call System is an effective solution to help address this problem.

With just one press of the button at the table, a signal is immediately transmitted to the central display unit, allowing staff to know exactly which table requires assistance and respond more quickly and professionally.

WHAT'S INCLUDED

• 1 Central Display Unit DC20

• 1 C1 Service Call Button (4 functions)

The system can be expanded with additional call buttons, supporting dozens or even hundreds of devices.

HOW IT WORKS

• The customer presses the C1 button at the table.

• The signal is transmitted via RF 433MHz

• The DC20 central display unit receives the signal → displays the table number + emits an audible alert.

• Service staff can immediately go to the correct location.

This helps provide faster service, reduce waiting time, and improve customer satisfaction.

KEY ADVANTAGES

NO WIRING REQUIRED – EASY TO INSTALL AND USE

The system uses 433MHz wireless RF technology, making installation extremely simple without complicated wiring.

LONG AND STABLE WIRELESS RANGE

• DC20: Over 100m in open areas

• C1: Stable transmission range of 80–150m

Suitable for both small businesses and larger spaces.

LOUD AND EASY-TO-HEAR ALERT

• Volume up to 100dB

Helps staff avoid missing service calls even in busy and noisy environments.

SMART CALL BUTTON WITH 4 CLEAR FUNCTIONS

The C1 button provides four functions:

• Call Service

• Order More

• Request Bill

• Cancel

Customers simply press the appropriate button without having to call staff loudly.

ATTRACTIVE DESIGN FOR VARIOUS SPACES

• Elegant triangular C1 button with a wood-grain finish

• Compact design for easy placement on a table or installation on a wall

Flexible expansion

• Supports multiple service call buttons

• Suitable for everything from small cafés to large restaurants

PRACTICAL APPLICATIONS

The DC20-C1 system is suitable for:

• Cafés and bubble tea shops

• Pubs and restaurants

• Hotels and resorts

• Clinics and hospitals

• Reception areas and showrooms

It helps reduce staffing requirements, improve service speed, and enhance the customer experience.

BENEFITS OF USING THE SYSTEM

• Customers do not need to call loudly, creating a more polite and comfortable environment.

• Staff know the exact location requiring assistance, reducing confusion between tables.

• Helps reduce missed customer requests.

• Improves operational efficiency.

• Creates a more professional image for the business.

CONCLUSION

If you are looking for a solution to serve customers faster, reduce staffing pressure and provide a more professional customer experience, and KAWASAN DC20-C1 Wireless Service Call System is a worthwhile investment. With a reasonable cost and clear operational benefits, the system helps optimize the service process, reduce errors, and create a better impression on customers through even the smallest service details.

WHY CHOOSE KAWASAN?

• A leading Vietnamese brand in the fields of automatic electrical equipment, security, safety, and smart electrical devices since 2007, as well as residential LED lighting and solar lighting since 2012.
• High durability with selected components – Stable operation even in harsh weather conditions
• Superior warranty policy – Repair support is available even after the warranty period if the product can still be restored
• Kawasan currently has its head office in Ho Chi Minh City, branches in Hanoi and Da Nang, and a production and assembly workshop in District 12, Ho Chi Minh City.
• 24/7 support service and a nationwide dealer network

KAWASAN COMMITMENT

Kawasan is committed to providing products genuine – durable – safe, fully meeting technical standards and practical usage requirements. All products are covered by warranty free of charge for 24 months, 1-for-1 replacement within 30 days if it is a technical defect. In addition, customers are also supported with repair services after the warranty period if the product can still be restored, free of charge if the cost of replacement components is insignificant. Customers can purchase products at dealers within NATIONWIDE DISTRIBUTION SYSTEM provinces and cities nationwide, or place orders on the website.

Buy genuine products at:

• Contact the sales department directly for wholesale, dealer / distributor pricing: 0825 411 408 / 0911 757234
• Website: www.kawasan.vn (For Kawasan products)
• Website: www.kawaled.com.vn (For Kawaled products)

TECHNICAL SPECIFICATIONS

DC20 Control Receiver:

• Voltage: 100–240VAC

• Frequency: 433MHz

• Volume: Max. 100dB

• Distance: >100m

• Distance: >100m

C1 Button:

• Frequency: 433MHz

• Distance: 80–150m

• Dimensions: 64 × 64 × 28mm

• Power Supply: 12V battery

• Function: 4 convenient call buttons